UNIDO licenses a customised cloud based benchmarking system to support individual businesses develop and gain new supply chain contracts. The underpinning international database comprises more than 120,000 enterprises, providing good comparison coverage across all sectors. Training is provided to local advisers to enable them to use the service effectively and enhance the support they provide to businesses.
The findings from the benchmarking are used for 2 main purposes...
1. The results support upgrading activities in businesses to improve their competitiveness. This assistance takes a wide variety of forms, including securing funding to drive growth and sourcing technology enhancements to enable step change improvement in performance.
2. The big carrot for participating businesses is to be introduced to large government or international buyers. UNIDO use the performance and practice capabilities of suppliers, evidenced by the benchmarking activity, to provide a supplier-buyer matching service. Where supplier capability is identified as being below the required minimum levels stipulated by potential purchasers, businesses can be supported to reach the standards required.
This leads to an increasing volume of supply needs being satisfied locally rather than from imports. It leads to more sustainable economies and improved future financial health of participating countries. Ultimately the goal is to increase national competitiveness in the global marketplace.
The countries that have adopted the SPX Benchmarking service to date include South Africa, China, Vietnam, Colombia, Iraq, Pakistan, Kenya, Zambia, Mozambique, Cameroon, Tanzania, Uganda, Ghana, Cape Verde and Senegal. So far, more than 5,000 businesses have benefitted from the service, with many more in the pipeline.
"Benchmark Index continues to drive international competitiveness and is the cornerstone of enterprise development and productivity improvement"
Prof. Holger Kohl, Director Division Corporate Management, IPK Fraunhofer
"Enterprise Ireland has been using Benchmark Index tools to support economic development for over 20 years. It's helped to drive a variety of agendas, including increased productivity, lean take up, Brexit preparedness and business growth. The international best practice comparison aspect has been particularly invaluable."
Jan Gallagher, Lean-Operational Excellence Advisor, Enterprise Ireland
"I've used the Australian version of Benchmark Index with over 200 SMEs from numerous sectors as part of the national Entrepreneurs Programme. I'd strongly recommend this powerful tool. It's s fantastic at getting under the skin of business performance and practices, essential for developing effective plans for future business success"
Mal Clark, Business Adviser, AusIndustry
"Benchmark Index continues to play an important role in diagnosing and identifying the priority areas for business improvement"
Lee Baines, National Manager - Director and Programme Support, Entrpreneurs Programme
"Benchmark Index has helped us to understand the competitiveness of our businesses and asses the impact of economic conditions and business support initiatives"
Paulius Lukauskas, Enterprise Lithuania, Managing Director
"Benchmark Index is being employed in the retail sector to drive increased productivity through improved people skills"
John Browning, Head of Projects and Services, The National Skills Academy - Retail